What Salesforce’s $7Billion Dollar AI Investment Means for Your Small Business
Salesforce just committed $7 billion to AI. That’s not experimentation. That’s conviction. Their Data & AI business is already generating $1.2 billion in revenue with 120% year-over-year growth. When companies spend at that level, they’re not guessing. They’re telling the market where things are going. And here’s the part most small business owners miss: AI […]
2025 Workflow Automation Essentials for Small Business Growth
I’m always surprised when a small businesses still operate like it’s 2015. They’re spending Friday nights manually sending invoices. They’re responding to emails on weekends. They’re missing calls and losing customers because nobody texted back fast enough. The problem isn’t new technology. Workflow automation has been around for a decade. The problem is that small […]
Small Businesses Gain Enterprise Power Through Voice AI
Small Businesses Gain Enterprise Power Through Voice AI Someone asked me recently what the ROI is on AI adoption for small businesses. I told them the same thing I’ve heard my whole career when I asked mentors about the ROI on advertising: “You’ll still be in business in 7 years”. That’s the real answer. In […]
A.I. Voice Receptionist – The Next Wave of Business Communication
A.I. Voice Receptionist – The Next Wave of Business Communication I’ve been watching businesses lose money on missed calls for years. The math is brutal. 27% of calls to home service businesses go unanswered.And here’s the part that hurts: 85% of those customers won’t call back. They’ll just move on to your competitor. For the […]
Seven Sales Management Skills That Separate Winners
Seven Sales Management Skills That Separate Winners A client once told me their KPIs were simple: reps had to book eight meetings a day. I stopped him right there. That’s not a KPI. That’s a minimum standard you’re calling a metric because you don’t actually know what a key performance indicator does. This happens constantly. […]
Stop Bleeding Money On Scattered Sales Tools
Stop Bleeding Money On Scattered Sales Tools Almost everyone tells me the same thing when I bring up CRM systems. “We’re not ready for that yet.” Then six months later, they’re spending $1,500 a month on a Frankenstein setup that barely talks to itself. RingCentral for phones. HubSpot for contacts. Stripe for payments. MailChimp for […]
The Complete Prospecting Toolkit of All Time
Make 100 dials to get 30 people on the phone, and of those 30 conversations, maybe 2 to 4 are actually prospects worth your time.That’s the math. That’s prospecting. And if those numbers make you…
How to Motivate and Retain Top Sales Talent
How to Motivate and Retain Top Sales Talent Let’s be honest — sales is one of the toughest jobs out there. The constant pressure to hit targets, the rejection, the long hours… it’s no surprise turnover rates are high. But losing a great salesperson doesn’t just hurt your numbers — it drains team morale, slows […]
